Return & Refund

Return & Refund Policy
Effective Date: July 3, 2025

At AMG HUB, we value your satisfaction and aim to ensure a hassle-free return and refund experience. Please read the policy below for clarity on returns, timelines, and conditions.

1. Return Eligibility

• Only products specifically marked as “Returnable” on the product page or in the product description are eligible for return.
• If the product is marked as non-returnable, no return request will be accepted.

2. Return Timeline

• The standard return window is 7 days from the date of delivery if the product is returnable.
• However, the actual return timeline may vary by product and will be clearly mentioned on the product page or in the product description.

3. Conditions for Return

For a return to be accepted:

• The item must be unused, undamaged, and in its original packaging.
• All tags, accessories, manuals, and freebies (if applicable) must be intact.
• A valid order ID or invoice must be provided.
• The return request must be made within the stated return period as per the product listing.

4. How to Request a Return

To initiate a return:

1. Contact us via 📧 support@amghub.in or 📞 +91 7453-856102
2. Share your order ID, product name, and reason for return
3. If eligible, we will arrange a pickup or provide instructions for self-shipping

5. Return Approval & Rejection

• Once the returned product is received and inspected, we will notify you of the return status.
• Return may be rejected if the product is used, damaged, tampered with, or missing parts/accessories.

6. Refund Proces

• If approved, refunds are processed within 3–5 business days to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be issued via bank transfer upon sharing bank details.
• Shipping or handling charges are non-refundable unless explicitly mentioned.

7. Non-Returnable Items

• Products not marked as returnable
• Used or damaged items
• Items returned without original packaging
• Digital/downloadable products (if any)

8. Damaged / Wrong Product Received

If your product is damaged, defective, or incorrect:

• Report the issue within 24 hours of delivery
• Provide clear photos or videos of the product and packaging
• We will investigate and offer a replacement, refund, or appropriate resolution

9. Contact Us

For return or refund assistance:

AMG HUB
Shop No. -3, Main Churha, Badaun, Dataganj, Budaun,
Uttar Pradesh, 243635
📞 +91 7453-856102
📧 support@amghub.in